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      How to: create a KRC-Diagnostic package

      The KRCDiag is a set of files and logging information about the actual state of the robot. It can 
      be used to analyze the state and circumstances in case of a failure.

      It is important to create a KRCDiag log file as soon as possible after an event!

      Please note that there might be small discrepancies with this guide, depending on your KUKA software version/KUKA control cabinet version/KUKA smart pad version.

       

      1. Preperation
        1. Insert a standard USB Stick into the KUKA Smart-Pad
        2. Change User to “Expert"
        3. Now, the KUKA file system is visible with the mounted USB-Stick:
      2. Create a KRCDiag file
        1. Switch to T1 and cancel the active program
        2. Go to Main menu
        3. Go to “Diagnostics” and press “KrcDiag"
        4. Then, the following message will appear:
        5. After some minutes, the message change with the information where the created file can be found:

          Hint: Remember the name of the file!
        6. Go to “C:\KUKA\KRCDiag\
        7. Select the Diagnostic file
        8. Press “Edit” and “Copy”
        9. Select your USB-Stick
        10. Press „Paste“ in the Edit menu
        11. Now, the KRCDiag file is copied to the USB-Stick.
        12. Pull out the USB-Stick and send the File to BEC.